Instructor

Instructor Questions

Explore popular topics yourself or contact our support.

Absolutely anyone can teach a course. We don’t require certificates, diplomas or teaching experience. If you’re a professional in any field and willing to share what you know, you’re welcome to create a course.

You can teach any skill or subject you feel confident in. Think of what you know or can do best. That can be anything — safe weight loss nutrition, promoting a personal brand, or oil painting. Courses focused on specific, hands-on skills tend to be the most popular.

A good tip is that a long course doesn’t mean a good one. People love bite-sized videos as it’s easier to follow. So no worries, if your course lasts about an hour.

Think of your skills and expertise. Deciding what you want to teach is the main step. Then come up with a structure of your course — write down specific questions you want to cover. Once you have the structure, it’s easier to know what exactly you’ll be teaching and saying.

Uploading my course

Once you’ve signed up and set up your profile, you can start creating a course. In your Profile, go to Courses and start your course draft. You can continually add and edit lessons in your draft course. When you’re ready to publish, just hit the Publish button.

Adding and editing lessons made intuitive. Should you still have questions, don’t hesitate to reach out at  support@grinfer.com or use a support chat and we’ll help you out.

Once you’re done with setting up your course general info such as title, description, image, price tiers, press a Next, create lesson button at the bottom. After creating the first lesson, you can add more lessons in the Course lessons tab.

You can continually edit your course by uploading lessons or files. Head to a Courses tab in your profile. Find the course you want to edit, press the 3-dot menu, then press Edit.

You can change the sequence of lessons. Choose a Course lessons tab where you’ll see all the lessons of the course. Each lesson has a  3-dot menu in the upper right corner where you need to press Move right or Move left.

 

 

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You can continually edit your lessons by uploading videos and files. Head to a Courses tab in your profile. Find the course you want to edit, press the 3-dot menu, press Edit.  Then choose a Courses lessons tab where you’ll see all the lessons of the course. Each lesson has a 3-dot menu in the upper right corner where you need to press Edit.

 

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If you decide to delete a course, head to a Courses tab in your profile. Find the course you want to delete, press the 3-dots menu, then press “Delete”. Deletion cannot be undone.

Keep in mind, after deletion your course will still be available to the students who have already purchased the course. Also, you lose all the reviews, ratings and students associated with that class — that may influence your overall instructor rating.

When you’re in the Courses lessons tab where you’ll see all the lessons of the course, you’ll see that each lesson has a 3-dot menu in the upper right corner. Press the 3-dot menu, then press  Delete. Keep in mind, the action cannot be undone.

 

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Once you’ve polished your course and feel ready to share it, push the Publish button. You cannot edit a course while it’s being moderated. You can see courses sent to moderation in the Courses in Review section.

Approved courses automatically become available on the marketplace, and you can see them in the Published Courses section in your Courses.

Your course will be published once approved by moderators. Moderation may take up to 48 hours, but normally that happens faster.

If for any reason your course doesn’t pass moderation, we’ll explain why and specify things that need to be changed. You’ll get a notification that your course has been declined with comments from the moderator in the dialog window on the right-hand side.

Consultations

Grinfer gives you an opportunity to provide 1-on-1 consultations (lessons) regardless of whether you teach online courses or not. Simply set up your personal schedule and hourly rate, and you are all set for individual consultations and lessons.

When you register, you will be offered to opt into giving consultations. If you decide to go for it, set up your working schedule, hourly rate, and professional sphere. Even if during registration you do not indicate your consent to consult, you can enable this option later in your Profile Settings in the Schedule tab. Once you fill in all the required fields, your profile will appear in the marketplace for consultants.

Note: Currently, video consultations are available only for desktop. Consultation calls are not working on mobile devices at the moment. Please make sure you and your learner use laptops/desktops for the call.  

Set up working hours that are convenient for you. Learners can only book you during your working schedule. We charge a 100% prepayment from a learner for a consultation they want to book. Once you get a pending request for a consultation, you have 3 days to approve or decline it. If you don’t take action, the request will be automatically declined. So check your calendar often not to miss opportunities.

There are 3 ways you’ll get notified about a new booking request:

  • via email, 
  • via Notifications (the bell icon in the upper right corner), 
  • or in your Dashboard both in New Requests and your calendar. 

You will also get notifications about status changes, cancellations, etc.

You have 3 days from the receipt of the request to approve or decline a pending booking. If you do not take action during this time, the request will be automatically declined.

If, for any reason, you decline the pending request, no penalties will follow. 

If you approve a request first and then for any reason you cancel it, the learner gets a full refund, and we charge you a 3% processing fee (for more information see Terms of Use and Author’s Agreement).

If a learner cancels a pending request, they get a full refund and the time slots in your calendar automatically become available for a new booking. 

If a learner cancels a booking more than 24 hours before the consultation starts, the time slots in your calendar become available for booking by other learners. 

If a learner cancels your consultation less than 24 hours before the consultation begins, then you get the full price for the booked consultation in accordance with the revenue share rules of Grinfer.

To get detailed information about payments and revenue share, see the Payments section in the Author’s Agreement.

The instructor receives payments only for completed consultations in case there were no refunds. Payouts are made on the 10th of each month according to the earnings made in the previous month. The amount of payout for each consultation is calculated according to your level of payment (see Author’s Agreement / Payments). The level of payment is estimated at the time of transfer in accordance with the rules established in our Terms of Use, Author’s Agreement, etc.

If you don’t show up for the consultation or are late for more than 5 minutes, a learner may be fully or partially refunded. In this case, you may be charged a 3% processing fee of the total payment made by the learner for a consultation (in case of a full refund).

If the learner is late for less than 15 minutes, you must conduct a consultation but you can still end the call as scheduled not to be late for your next consultation.

If a learner joins the consultation with a delay of 15 minutes or more, you have the right to refuse to conduct a consultation. In case you refuse the consultation, you will still be fully paid for it. If you decide to continue the consultation, you can end the call as scheduled not to be late for your next session.

Yes, you do. You have 5 minutes included to prepare for the current consultation while conducting a session of a minimum duration (30 minutes). If you are conducting a session lasting 1 hour or more, you have a total of 10 minutes for preparation during the consultation.

You can join the consultation room by clicking the event on your calendar.

Head to your Profile Settings in the Schedule tab and set up working hours that work best for you.

We all need a break from time to time. You can pick the time of your vacation on your schedule but we recommend to plan it in advance. Learners have the opportunity to book a consultation with you 85 days beforehand, so make sure you cancel the consultations that are booked on the period of your vacation or days-off. 

Currently, video consultations are available only for desktop. Consultation calls are not working on mobile devices and tablets at the moment. Please make sure that you and your learner use laptops/desktops for the call.  

Earning money

First, you can sell courses to learners worldwide. Second, you can provide professional consultations. These 2 ways can be easily combined — you consult while your courses work for you.

When considering a price for your course, take into account how specific skills covered in the course are, how long it took you to create a course, and how affordable you want it to be.

Grinfer works on a NET 40 bases where the starting day for the NET 40 payment is the last calendar day of the month. Payouts are made on the 10th of each month for the earnings made in the previous month. E.g. If you have earned 1000 USD in May, you will receive your money on the 10th of July.

You can also request a NET 15 “fast payout”. In case you choose a fast payout, Grinfer will charge an additional 10% of the total payout sum.

You get 97% of the price of your course when you bring your audience through a referral link generated on Grinfer. The 3% covers transaction fees.

For organic sales (users who find your course through a search on Grinfer) made through a marketplace, Grinfer offers a sliding fee based on the sales made within a calendar month. In other words, the more learners buy your courses, the more money you take home. General rules of calculating your % are shown in the spreadsheet below.

 

Earnings from courses% you get
$ 0 – 999,9960%
$ 1000 – 4 999,9965%
$ 5000 – 9 999,9970%
$ 10,000 and more75%

E.g. You made $7500 in May on selling courses on a marketplace. You get:

  • 60% out of the first $999,99: $999,99 x 60% = $599.99
  • 65% of the $1000-4 999,99 amount: $4000 x 65% = $2600
  • 70% out of everything you earned over $5000: $2500 x 70% = $1750

Your total revenue from courses sold on the marketplace in May = $4949,98

NOTE: Any following month starts with the % of revenue share that equals the previous month’s biggest percentage you achieved.

E.g. You ended May with the highest revenue share % of 70%. In June, your revenue share starts with 70% no matter what sum of money you make.

Example 1 If in May you earned $7 500 and in June you made $2,000, your payouts for June are: $2000 x 70% = $1400

Example 2 If in May you earned $7500 and in June you made $10,500, your payouts for June are:

$9 999,99 x 70% = $6 999,99 plus $500 x 75% = 375. Your total in June will be $7374,99

If the author’s percentage of payout calculated, based on the money made within that current month, is less than in the previous month, the author is starting the following month with the relevant percentage of the payout based on the earnings of the previous month.

E.g. You ended May with the highest organic revenue share of 70%. You started June with 70% of organic revenue share but only made $2,000, in July your starting revenue share is 65%.

See our  Terms of Use  for all the details.

For consultants, Grinfer offers a sliding fee based on how many hours you consult in a calendar month.

Hours worked/month% you get
0 to 2060%
20+ to 4070%
40+75%

You receive 60% revenue for consulting online when you consult for up to 20 hours per calendar month. For hours 20+ to- 40 , you get a revenue share of 70%. When you exceed 40 hours of consultations a month, you get 75%.

E.g. You had 47 hours of consultations in May. Your hourly rate is $10. You get:

  • 60%for the first 0 – 20 hours: ($10 x 20h) x 60% = $120
  • 70% for the 21-40 hours: ($10 x 20h) x 70% = $140
  • 75% for the 41+ hours: ($10 x 7h) x 75% = $52.5

Your total revenue from courses sold on the marketplace in May = $312.5

NOTE: Every new calendar month starts with the 60% payout.

Promotion

Bring your audience to Grinfer using the referral link. That way, you get 97% of what your course costs.

Grinfer will promote courses via emails and social media posts. If your class covers a trending topic or skills, you can get featured in an email campaign we send to the community.

My profile

In your Profile, go to Settings  where you can edit your profile photo, your professional sphere, job title, and bio. Polish your profile to look credible and build trust with potential buyers.

Upload a nice-looking photo. In your bio, tell about your background, experience and professional achievements. People will see your bio when they click your name in the course or on the marketplace for consultants.

You can see how many students enrolled in your class in  Analytics. Also, you’ll get notified via Notifications.

Contact us

If you haven’t found your question here, have a concern or a suggestion, drop us a line at  support@grinfer.com